1. Open the failed Medicare file
  2. Control F “find”
  3. Type in the word in lower case “none”
  4. It will highlight where this is EA685700~HInone~NM1DN1cons LNcons FN

Here is example of a good one:

  1. EA685700~HInone~NM1DN1cons LNcons FN
  2. Delete the “none” and replace it with the correct one.
  3. Save and resubmit in OA
  4. Inform Sandy