- Log on to https://b2b.svcs.hp.com/WBBSLogin.html , (Del:345343165, Password spring21)
![](http://employee.rpromise.com/wp-content/uploads/2019/03/835-1024x576.png)
2. Select Retrieve files
![](http://employee.rpromise.com/wp-content/uploads/2019/03/SelectRetrieve-1024x576.png)
3. Under the section of “Standard Files/x12/835- Health care ERA” is where you would the 835 files.
![](http://employee.rpromise.com/wp-content/uploads/2019/03/Number3-1024x576.png)
4. Next to each 835 file there is a small box, Select the small box next to the 835 files then press “Retrieve Selected”.
![](http://employee.rpromise.com/wp-content/uploads/2019/03/Number4-1024x576.png)
5.The system will ask you, would you like the file zipped? Press No
![](http://employee.rpromise.com/wp-content/uploads/2019/03/Number5-1024x576.png)