CSR Work Station June 5, 2019 admin Leave a comment CSR Work Station TEST Name 1. What button should the CSR click to view the consumer's profile? A. Add Customer Contact B.View Customer C. Pre- Order Calls 2. What does FO mean? A. Future Order B. Fix Order C. Follow-Up Order 3. Where can CSRs view the tracking number for the supplies delivered? A. View RX B. View AOB C. Recent Order 4. Where can the CSRs check the list of all doctors that we have on file? A. Edit Physcian Info B. Doctor's Report C. Doctor's List 5. Where can the CSRs see the list of all accepted insurances and their Insurance plan Ids? A. Future Order Processing B. Add Customer Insurance C. Add Insurance Time's up
