RX FOLLOW UPS PROCEDURE April 11, 2019 admin Leave a comment RX Follow Ups Procedure TEST Name Do we accept ORIGINAL prescription from the Doctor's office? A. TRUE B. FALSE Who can sign the RX for Pennsylvania Medicaid Consumer? A. Certified Nurse Practioner B. Physician Assistant C. Medical License Doctor Who should not be contacted by the CSRs if we have trouble looking for the correct physician of a consumer? A. Consumer and/or Emergency Contact Person B. Case Manager C. MSI Supervisor What is the meaning of NPI?What is the meaning of NPI? A. National Provider Identifier B. Numbering Plan Identification C. Network Provider Identifier What Hold Code should CSR use if the consumer's doctor is not registered with Medicaid? A. HOLD CODE 22 BILLING HOLD B. HOLD CODE 3 DECEASED C. HOLD CODE 17 MCO NON PAR Time is Up!