*FIRST SCENARIO (WHEN ONLY ONE ITEM IS MISSING)
(FIRST ORDER NUMBER)
STEP 1: COPY THE ORIGINAL ICN # AND PASTE THEN CLICK ADJUSTMENT.
STEP 2: PROCEED TO SERVICE LINES THEN HIGHLIGHT THE MISSING ITEM
AND DELETE.
STEP 3: CLICK TO SUBMIT.
(REPLACEMENT ORDER)
-COPY THE ICN # THEN PASTE AND CLICK THE OIGINAL. LASTLY PROCEED TO SUBMIT.
*SECOND SCENARIO (WHEN ALL ITEMS ARE MISSING)
(FIRST ORDER NUMBER)
STEP 1: COPY THE ORIGINAL ICN # THEN PASTE AND CLICK VOID.
STEP 2: CLICK TO SUBMIT.
(REPLACEMENT ORDER)
-COPY THE #ICN THEN PASTE AND CLICK THE ORIGINAL. LASTLY PROCEEED TO SUBMIT.