*FIRST SCENARIO (WHEN ONLY ONE ITEM IS MISSING)
              (FIRST ORDER NUMBER)

              STEP 1: COPY THE ORIGINAL ICN # AND PASTE THEN CLICK ADJUSTMENT.

              STEP 2: PROCEED TO SERVICE LINES THEN HIGHLIGHT THE MISSING ITEM
              AND DELETE.

              STEP 3: CLICK TO SUBMIT.

              (REPLACEMENT ORDER)
              -COPY THE ICN # THEN PASTE AND CLICK THE OIGINAL. LASTLY PROCEED TO SUBMIT.

              *SECOND SCENARIO (WHEN ALL ITEMS ARE MISSING)
              (FIRST ORDER NUMBER)

              STEP 1: COPY THE ORIGINAL ICN # THEN PASTE AND CLICK VOID.

              STEP 2: CLICK TO SUBMIT.

              (REPLACEMENT ORDER)
              -COPY THE #ICN THEN PASTE AND CLICK THE ORIGINAL. LASTLY PROCEEED TO SUBMIT.