Operational Guide
Aug 26, 2019
A. Troubleshooting MSITime
- Open Remote Desktop Connection and type 192.168.1.9
2. Username: Admin, Password: MSIAdmin1
3. Open TightVNC and type 192.168.100.5
4. The password is CTB99#!
5. Click the ctrl+alt+del in TightVNC to open the logon screen of 100.5
6. If the administrator wasn’t in logon screen, click other user and type “MedicalSupplyIn\Administrator” and the password “MSIAdmin1”
7. Click the form1 in the taskbar
8. Click Start Fax Conversion to start the MSITime
9. It is all done.
B. Troubleshooting 3CXPhone for Windows
- Open TightVNC and type 192.168.1.202
2. The password is CTB99#!
3. Click Start and type “services.msc”
4. Look for 3CX PhoneSystem Nginx Server
5. Right click then click Properties. Click Start then OK
6. If it is running, it is all done.
C. Troubleshooting Spark
- Open TightVNC and type 192.168.1.167
2. The password is CTB99#!
3. The password is RPromise!
4. Open the Openfire Server
5. Click Start
6. If you see this, it is all done
