If the RX is in the orange color,

  1. Click Rx send request

  2. Go to Fax Date (click today) and send fax click ok then close

  3. Go back to previous cons

  4. Create new rx request physician rx request (color yellow)

  5. Click RX and fax button

  6. Close form and click yes

  7. Refresh

  8. Double click rx check

  9. Update reminder date 1 week before the next order

  10. Click update item

If the Elig is in the red color,

  1. View cons elig

  2. Delete previous months elig then close and refresh

  3. Check the CSR notes if it is okay

  4. Go back to previous cons create order